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What's Slowing Down the Growth of Your HealthTech Platform? Run a 3-minute Audit Check
Built for HealthTech Telemedicine CEOs, Product teams, and CTOs. You’ll get a shareable audit with key risks, growth levers, and real-world insights from the telemedicine market.
  • Shareable PDF report. For your CTO, product team, or investors.
  • Risk summary. Key tech and product vulnerabilities.
  • Industry insights. Stats & research from the telehealth market.
  • Growth levers. What’s slowing you down — and how to fix it.
Run a 3-minute diagnostic to uncover what’s blocking your telemedicine platform’s growth
💡 Find out where bottlenecks are hiding — from strategy and DevOps to UX and stability. Get a personal breakdown of weaknesses that you can share with your team.
HealthTech Audit Checklist
To ask the right questions, we need to understand your focus.
Alex Kiselov
Every role sees the product differently. We want to speak your language—whether it's growth, UX, stability, or release speed.
What’s holding your product back right now?
📉 43% of telehealth startups lose momentum not because of the market — but due to internal bottlenecks (McKinsey Digital Health, 2023).
Alex Kiselov
Even strong teams stall when every other release is firefighting, and devs drown in support. That’s 20–40% of potential revenue lost — just because nothing ships.
*Select one or more options
How long does it take to turn business ideas into product features?
⏱ According to Code Climate, delivery delays reduce potential revenue by 15-30% in telemed (2022).
Alex Kiselov
When the roadmap drifts, it’s your growth metric.

Features meant to boost Retention, DAU, or partner conversion go live 2 months late.

We had a case where that delay cost the founder $40k+ in one quarter — and pushed back their fundraising round.
If your platform suddenly got 10x more users, what would fail first?
Growth is great — until your tech, payments, or retention can’t keep up. We’ve seen teams lose $50–100k in a week just from scaling issues. Let’s find your weakest spot before it breaks.
Alex Kiselov
When stress hits, it’s not just code — it’s the whole business. One outage in a peak week = $50–100k down the drain. And no, Twilio won’t save you.
*Select one or more options
What product improvements are stuck — and what’s the cost to growth?
⏱️ Features stuck in backlog = users lost, retention down, growth frozen. One of TWS's clients couldn't test the new paid model due to bugs in the core flow — they lost 3 months and $100k in potential ARR.
Alex Kiselov
It’s not about team size — it’s about priorities. We’ve seen $100k+ ARR vanish just because 4 features were “on hold” for 6 months while the team barely kept up.
*Select one or more options
How solid is your control over platform stability and bugs?
📊 63% of healthtech teams lack structured monitoring — they only react after users complain (Digital Health Pulse, 2023).
Alex Kiselov
If patients are the first to report issues — you’re already losing revenue and trust.

On one project, failed video calls were silently burning $12k/month — all because there were no alerts.
*Select one or more options
Which part of your operations fails you most often, seemingly out of nowhere?
🧯 71% of telehealth teams deal with recurring failures in video, notifications, or payments — and 62% lack proper automation or recovery (HIPAA Tech Survey, 2023).
Alex Kiselov
These aren’t bugs — they’re operational leaks.
If a call fails → $0 revenue.
If a reminder doesn’t send → no-show and one less visit.

At scale, it’s $20–80k/month in silent losses you never even see in dashboards.
*Select one or more options
Where are you losing money right now in your operations?
💸 Payment failed? No-show from a glitch? 83% of telehealth platforms lose revenue to “invisible” breakpoints across UX → Ops → Billing (Rock Health, 2023).
Alex Kiselov
If you're running 500+ visits a week and even 5% fail on payments or calls — that’s $10–25k/month gone.

A COO who doesn’t track those leaks isn’t really managing revenue.
*Select one or more options
What happens after incidents or critical failures?
🛠 Only 12% of healthtech teams run proper postmortems. The rest just “fix it and move on” (State of DevOps in Healthcare, 2023).
Alex Kiselov
If no one reflects after a failure — it’s bound to repeat.

One project had the same video call bug for 4 straight months. They just fixed it each time — until a $40k ARR client walked away.
*Select one or more options
What blocks you from launching, testing, and scaling features quickly?
🧨 62% of digital health CPOs lose budget due to undercooked MVPs and broken product flow (First Round Health Product Study, 2023).
Alex Kiselov
The slower your “hypothesis → launch → learn” loop, the more marketing budget goes to waste.

An unvalidated product is just noise — and that noise kills retention and trust every single day.
*Select one or more options
Where does your key user flow break down right now?
🚨 68% of digital health CPOs lose up to 35% of users due to UX issues in onboarding, login, or video calls (Amplitude Health UX Report, 2023).
Alex Kiselov
One client lost 29% of users before their first visit.
Just because the flow was clunky and broken on mobile.

Fixing it boosted early Retention by 18% — no extra marketing needed.
*Select one or more options
What product limitations are holding you back from growing faster?
📉 56% of healthtech products fail to scale due to monolithic architecture, manual ops, and rigid integrations (Telehealth Scalability Report, 2023).
Alex Kiselov
You can’t grow fast if every release fights your architecture.

Scalability needs flexibility — modular systems, clean processes, and resilient integrations.
*Select one or more options
How do you make product decisions today?
📊 74% of digital health CPOs don’t use real user behavior to guide the roadmap — and 9 out of 10 features flop because of it (ProductData Benchmark, 2023).
Alex Kiselov
When your roadmap is driven by gut, not data — you’re not testing, you’re wasting time and budget.

We rolled out a behavioral metrics layer for one team — in 6 weeks, they reprioritized roadmap, launched 2 features, postponed others — and gained +14% MAU with $40k in saved spend.
*Select one or more options
What most often breaks your platform’s stability?
⚠️ 47% of telehealth CTOs say stability and uptime are their top growth blockers — and architecture, not the team, is usually to blame (Rock Health Infrastructure Study, 2023).
Alex Kiselov
It’s not your team — it’s what they’re working with.

Too often, healthtech platforms collapse under pressure: monoliths, messy code, no monitoring or alerting.
*Select one or more options
Where do your integrations usually break?
🔌 A telehealth platform lost $120k during scaling when Twilio failed under load. The switch took 8 weeks and froze new patient acquisition.
Alex Kiselov
Integrations seem simple — until they crash.

On one real case, a Twilio failure blocked growth, ads, and CRM ops for 2 months.
In healthtech, every broken API = money lost and patients gone.
*Select one or more options
How do you manage your tech debt today?
💸 McKinsey estimates average tech debt in healthtech costs ~$3.5M annually.
Alex Kiselov
When tech debt’s buried deep — you’re not building, you’re firefighting.

One team lost 40+ hours/week to bugfixing until we split the core architecture.
After the refactor: +37% delivery speed, -41% bugs.
*Select one or more options
Where does your user flow break most often?
📉 68% of telehealth platforms lose up to 30% of users between signup and first visit. Onboarding and video are the usual suspects (Amplitude Health UX Benchmark, 2023).
Alex Kiselov
If you don’t know where users drop — you’re not managing a product, just guessing.
One case: we added segmented analytics and found 42% drop before booking.

UX fixes + push reminders brought back 19%.
*Select one or more options
How long does it take you to launch and validate a product hypothesis?
⏱ PMs often admit: “from idea to first metric takes 3–5 weeks — if we’re lucky.” The issue isn’t the feature — it’s bugs, chaos, and broken pipelines.
Alex Kiselov
If a hypothesis takes 3 weeks to move — that’s not “craftsmanship,” that’s burned marketing budget.

We implemented feature-tracking and auto-analysis: team tested 2.4× faster.
*Select one or more options
What data do you actually use for product decisions?
📊 Mixpanel reports that 72% of PMs in healthtech lack access to real-time behavior data. Most rely on bug reports and user feedback — not product analytics.
Alex Kiselov
Without numbers, you're not managing — you're reacting.

We launched MAU/Retention/Conversion dashboards on one platform — within a month, they killed 3 features that “felt important.” Result: –12% churn, +$18k LTV.
*Select one or more options
Where are you losing money in your product?
💸 Bain & Company reports telehealth platforms lose up to 28% of revenue due to low retention, bugs, and support that’s never automated.
Alex Kiselov
You can keep building features, but if retention is weak and support’s drowning — you're bleeding money.

In one case, we automated support and deployed 2 key UX fixes.3 weeks later: –24% support load, +$22k in payments.
*Select one or more options
🎯 We have compiled a short report for you based on the responses
📎We will send a PDF to your email + suggest how we can help - without spam and bullshit
Leave your contact — we’ll send you a tailored report and next steps.
📬 No spam. Just your audit summary and, if needed, a quick call.
Alex Kiselov
💬 We’re already compiling your audit. You’ll get a brief report you can share with your team — or send to colleagues to see whose platform is on fire more.
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+13322093944